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Project Coordinator (In-House Sales Rep)

 | Published on 9/10/2019

Project Coordinator (in-house sales representative)

Job Responsibilities:
  • Responsible for coordinating projects presented by sales team members and/or referrals from existing client base.
  • Establishes, develops and maintains positive business and customer relationships.
  • Follows processes and ensures all required steps of each process are completed.
  • Coordinates sales effort with team manager, members and other departments (i.e. attempts to sell in-stock material at promotional prices).
  • Assists prospective and existing clients with preparing quotes, selecting material and collecting all necessary information required to start a new project.
  • Coordinates ordering of material for each project.
  • Monitors project progress and handles any issues that arise (if needed requests assistance with problem handling from Sales Manager).
  • Acts as the point of contact and communicates project status to all participants.
  • Collects money (down payment, final payment and any change orders if applicable) for each project in a timely manner and informs the accounting department as needed.
  • Creates and maintains comprehensive project documentation (i.e.plans, drawings, shop tickets) and reports.


  • Proven customer support experience.
  • Strong phone contact handling skills and active listening.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize and manage time effectively.
  • Previous experience in a construction/design/architectural company highly valuable and preferred.